Slide Express yourself sustainably, with our carbon neutral jewelry. Slide Enjoy 20% Off SITEWIDE + Free Express Shipping Worldwide on ALL ORDERS

Slide Express yourself sustainably, with our carbon neutral jewelry. Slide Enjoy 20% Off SITEWIDE + Free Express Shipping Worldwide on ALL ORDERS

Exchange Return

Unhappy with your purchase, received the wrong product or received a damaged product? Whatever your issue, lets resolve it.

At Zaoule, we understand that sometimes despite our best efforts certain things like handling or shipping have a very human element and along with this human element sometimes comes human error. As we say at Zaoule the beauty of this world lies in its imperfections so often so let’s embrace that spirit and let’s try to resolve whatever issues you have.

Because of the wide range of products, we sell and the fact that we are shipping across the world we thought it best to not restrict our customers with pre-categorized issues where they often end up scratching their heads with which pre-defined qualm they are facing.

Instead we implore you to share your issue with us through our support ticket so it can be logged in the right way and we can get the concerned department to find the best solution for you so that you don’t waste your precious time on hold.